Policy

At Aamedat Al-Ebdar , we are committed to providing our customers with high-quality furniture and an exceptional shopping experience. Our policies are designed to ensure transparency, reliability, and mutual trust between us and our valued clients.

1. Product Quality

We guarantee that all of our furniture is crafted with precision, using durable materials and professional finishing. Every product is inspected before delivery to ensure it meets our quality standards.

2. Pricing & Transparency

All prices listed include applicable fees and taxes unless otherwise stated. We strive to provide competitive pricing without compromising quality.

3. Return & Exchange Policy

• Products can be returned or exchanged within 7 days of purchase if they are unused and in original condition.

• Custom or made-to-order items are non-refundable unless there is a manufacturing defect.

• Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

  
  

4. Delivery & Installation

• Delivery times vary depending on the product and location, but we aim to deliver within 3 to 7 working days.

• Free installation is provided for certain items.

• Customers will be notified of delivery schedules in advance.

  
  

5. Warranty

All our products come with a 1-year warranty against manufacturing defects unless stated otherwise. The warranty does not cover misuse, accidents, or natural wear and tear.

6. Customer Support

Our customer care team is available to answer inquiries, handle complaints, or provide support related to your order. We aim to respond to all inquiries within 24 hours.

7. Privacy & Data Protection

We respect your privacy. Any personal information you share with us such as phone number, address, or payment details will be kept confidential and used solely to fulfill your order and provide service.